click to visit StorageSearch.com home page
leading the way to the new (solid state) storage frontier .....
recovering data from  wet drives
flooded drives? ..
hard disk drives
HDD's retirement ..
broken barrel image - click to see the SSD data recovery directory
SSD data recovery ..
image shows Megabyte's hot air balloon - click to read the article SSD power down architectures and acharacteristics
SSD power loss ..
are MLC SSDs safe in enterprise apps - recently updated   popular article
are MLC SSDs safe? ....
storage reliability
storage reliability ....
click to see the collection of  SSD reliability articles here on StorageSearch.com
SSD reliability ..

Data Recovery

This page lists over 40 data recovery companies
Data Recovery companies can help you when your hard disks, tape or flash storage fail and your backup software or backup media or disk to disk backup is unable to restore your data.

And Data Recovery is for all those naughty people (nearly all consumers and most SMBs - according to market research) who don't actually do any backups at all (but now wish they had.) Don't feel too bad about that not-backing-up-everyday intention. Even if you did do a backup - a classic saying in the industry is - "the backup worked OK - but the restore failed."

Re storage history:- the very first data recovery banner ad I ran here on StorageSearch.com was the one below - in March 1999. It's clever - because you don't need to click on it for it to work.
...
Data Recovery Labs banner March 1999 - click to get more info
SSD Data Recovery? <= specifically about SSDs

What is Data Recovery?
Selecting a Data Recovery Provider
WD's list of Data Recovery companies
Surviving Non-traditional Data Disasters
Testing the Limits of Hard Disk Recovery
ServerFault.com - data recovery questions
the Data Emergency Guide for Consumers (pdf)
the Data Emergency Guide for Enterprises (pdf)
Will the Recession ReCenter Data Recovery to China?
Why Consumers Can Expect More Flaky Flash SSDs!
Recovering Data from Drowned / Flooded Hard Drives
Security of Data Recovery Operations - survey report (pdf)
Recovering a Business from Administrator Induced Data Loss
Sex, Spies and Hard Drives - Findings from 1,000 Data Recoveries
Data Loss and Hard Drive Failure: Understanding the Causes and Costs
Detecting file fragmentation point using sequential hypothesis testing (pdf)
Data Recovery
Data Recovery Services on
STORAGEsearch.com
When Megabyte's storage got broken,
he knew how to fix it as good as new.
flooded drives article resurfaces

(this story first appeared on StorageSearch.com's main news page)

Editor:- November 9, 2012 - Sadly for all those affected - one of the top 10 articles on the mouse site this month has been a 5 years old article - Recovering Data from Drowned / Flooded Hard Drives which includes useful counter-intuitive advice about what you should do to prevent making things even worse before you contact any data recovery companies.

If you know people affected - you may want to pass this on.

I'm in 2-3 minds about data recovery and striking the right balance in giving this subject visibility.

On the one hand it seems ghoulish to give the subject visibility which is timed to coincide with anticipated and actual disasters.

On the other hand the right knowledge and resources can be helpful at a difficult time - so it would be perverse not to mention it.

And on the 3rd other hand (apologies to those of you who saw my alpha centauri feature a few weeeks ago - which is still lurking around somewhere low down on the left hand side of the home page - and who have come across this "last" other-hand before) - but finally on the last of these other hands - most of you - who luckily aren't in a dire data recovery needy situation right now - aren't interested in DR or hard drives. That's why getting the balance right is so tricky.


SSDs or hard drives? - the data forensics differences

Editor:- October 23, 2012 - When you need to retrieve critical unbacked up data from a damaged notebook (which you left in the car when you clambered out the window after realizing that the puddle across the road was much deeper than you first thought) you call the process "data recovery" - but when a court seizes a suspect's notebook to try and retrieve data which may have been deliberately "deleted" - they call it "data forensics" - either way - in the most demanding cases the experts who work on these tasks are the same.

SSD Data Recovery (as opposed to dumb flash memory recovery) is a relatively new market which didn't exist 5 years ago.

A recent article Why SSD Drives Destroy Court Evidence - on a site called ForensicFocus.com - discusses how techniques which are essential to the operation of flash SSDs (such as garbage collection and wear leveling) mean that from the forensic viewpoint SSDs yield up potentially much less deliberately deleted recoverable data than hard drives.


believable recovery tips re blue screen PCs

Editor:- October 3, 2011 - Recovering Data When Windows Won't Boot is a practical blog by ioSafe who sell indestructable storage.

Because they aren't a software or DR company their article isn't one of those "download our software" teasers.


calm down about your drive data

Editor:- September 9, 2011 - Hard Drives and Earthquakes and Hurricanes, Oh My! - is the subject of a new blog by Mark Flournoy, VP of Government & Defense at STEC who says - "...while computer hacking typically gets top billing when it comes to bringing down a network, shock, heat and other environmental factors are equally effective..."

As you'd expect - from a blog from one of the world's top 3 SSD companies - solid state storage makes an appearance - and there's a happy ending. ...read the article


SandForce names trusted partner for SSD data recovery

Editor:- May 5, 2011 - SandForce today named DriveSavers as a member of its trusted partners program.

"DriveSavers was our first choice to expand the SandForce Trusted program to include data recovery services," said Kent Smith, Senior Director of Product Marketing for SandForce. "While SandForce SSD Processors eliminate the most common data loss scenarios through DuraClass NAND flash management features, DriveSavers can provide the SSD a safety net should the unexpected SSD failure happen and data loss occurs."

Editor's comments:- although many data recovery companies have developed techniques to deal with SSDs - some SSDs are difficult or impossible to recover without the support of the original controller company. This is a significant announcement because it makes SandForce SSDs more attractive in consumer markets. Over 90% of consumers don't do reliable backups.


what happens in SSDs when power goes down? - and why you should care

Editor:- February 24, 2011 - StorageSearch.com today published a new article - SSD power is going down! - which surveys power down management design factors in SSDs.

Why should you care what happens in an SSD when the power goes down?

This important design feature - which barely rates a mention in most SSD datasheets and press releases - is really important in determining SSD data integrity and operational reliability. This article will help you understand why some SSDs which work perfectly well in one type of application might fail in others... even when the changes in the operational environment appear to be negligible. If you thought endurance was the end of the SSD reliability story - think again. ...read the article


new article - SSD Data Recovery Concepts and Technologies

Editor:- December 1, 2010 - StorageSearch.com today published a new article - Introduction to SSD Data Recovery Concepts and Technologies - written by Jeremy Brock, President, A+ Perfect Computers.

It's hard enough understanding the design of any single SSD. And there are so many different designs in the market.

If you've ever wondered what it looks like at the other end of the SSD supply chain - when a user has a damaged SSD which contains priceless data with no usable backup - this article - written by one of a rare new breed of SSD recovery experts will give you some idea. I've waited more than 3 years to find someone to write an article on this subject for you. And now it's only a click away - read the article


What do data recovery stats tell us about HDD vs SSD reliability?

Editor:- November 5, 2010 - how do SSDs compare with HDDs for reliability in the real world?

Forget all the theoretical calculations about MTBF - which are grossly over optimistic...

On the home page of StorageSearch.com - I share what's known about the stats for SSD data recovery. See the footnotes to the article about ActionFront - to learn more.


SSD Data Recovery - view from the UK

Editor:- September 27, 2010 - joining in the debate about SSD Data Recovery - Andy Butler Director of UK based ABC Data Recovery told me this.

"We have yet to see what I would call an enterprise class PCIe SSD and I am not in a hurry to buy one at $11,000 just to experiment, if you have contacts willing to provide us with a test scenario it would be a good way to do a whitepaper.

"The 256GB commercial SSD we do recover have wear levelling and need every NAND chip to be read. Of the SSD we do see, most suffer from damage caused by power fluctuations or physical damage and as yet enquiry levels are very low. However we are ready for the increase in demand as more people make the move to SSD.

"The majority of our work is still hard drives, server RAID and about 20% of our capacity is dedicated to memory sticks / flash memory. SSD represented less than 0.1% of our income for 2009 /10.

" Because of the complexity of the work and how time consuming it is, the service is charged at a premium and so does put off many enquiries. Where we suspect just file corruption we just charge for a logical recovery so they are not counted in our statistics as SSD recoveries. Why not do some test calls of the main labs including mine and see how they handle SSD enquiries?"


SSD Data Recovery - update

Editor:- September 15, 2010 - regular readers of StorageSearch.com know that I'm skeptical about the claims which most data recovery companies put on their web sites about their abilities to recover data from failed SSDs.

David Foster, General Manager of Memofix emailed me to say - "I was reading what you were saying about SSD drives and data recovery. I agree 100% with your view that most recovery companies cannot deal with most SSD hardware issues. But please remember a large portion of the cases any recovery company sees are the result of file system damaged or corruption .. and these cases are easily handled by any half descent DR company.

"Memofix has only ever seen 3 SSD drives for data recovery and 2 cases were file system damage including a simple deletion case. In the other case we were able to replace a non-memory component and make the device accessible again.

"Additionally we do dozens of USB flash drives with anywhere from 1-4 actual memory chips onboard, so we do intimately understand the intricies of translation tables and putting all the pieces back together."

Editor:- it's good to hear from people who know what they're doing in this new area of SSD data recovery. David Foster also writes a blog in which he discusses storage reliability and recovery in a more informative way than many others I've seen - based on his long experience in the industry.

For example - did you know that 2.5" drives are more recoverable than 3.5" drives? - I didn't - and would have expected it to be the other way round.


survey shows most users think they can't afford zero loss disaster recovery

Editor:- June 9, 2010 - Axxana today published findings from a survey it funded to understand the role that cost plays in inhibiting user adoption of zero data loss disaster recovery solutions such as its own SSD based solutions.

'This survey has really shown how today's end users still feel that eliminating data loss though a disaster recovery strategy is still out of their budget,' said Eli Efrat, Axxana's CEO. 'Although cost is still an important consideration, the results support our strategy and I am confident that a year from now solutions such as our Phoenix System will have a much bigger foothold in the market because they make zero data loss DR an affordable option.' SSD Backup


reaching for the petabyte SSD

Editor:- March 16, 2010 - previewing the final chapters in the long running SSD vs HDD wars - StorageSearch.com today published an industry changing new article - SSDs - reaching for the Petabyte.

What will the PB SSD look like? When will it appear? What technology problems do SSD designers have to solve to get there? What about the storage architecture that the PB SSD fits into? How much electrical power will it consume? And... you may be curious - how much will it cost?

All these questions and more - are discussed and answered in this article which - I anticipate - will inspire product managers and company founders to create completely new types of SSDs. ...read the article


In Space the Data Recovery Engineer can't hear You Scream

Editor:- February 15, 2010 - NASA's Solar Dynamics Observatory, launched last week, uses an SSD error correction architecture designed by ECC Technologies.

Phil White, inventor of this scheme says - "You can think of the SDO spacecraft as containing a parallel-transfer, fault-tolerant SSD that uses DRAM chips instead of NAND Flash chips... Multiple DRAM chips can fail with no loss of data or performance."

Editor's comments:- understanding the data failure modes in solid state storage arrays isn't rocket science. But rocket science thinking (high mission cost of data failure without the cushion of a service engineer or data recovery) - is a critical starting point in the design of SSDs with high data integrity.


ioSafe Launches Disaster Proof Backup SSD

Editor:- January 5, 2010 - ioSafe launched the ioSafe Solo SSD - an ultra rugged USB / eSATA external flash SSD with upto 256GB capacity ($1,250) designed to provide data protection against disasters such as fire, flood, and building collapse.

ioSafe offers a "no questions asked" Data Recovery policy to help customers recover from any data disaster including accidental deletion, virus or physical disaster.


Recalibrating Consumer Assumptions about SSD Data Recovery

Editor:- December 7, 2009 - StorageSearch.com today published a new update on the theme of - Data Recovery for flash SSDs.

Market research consistently shows that most small businesses and consumers don't do adequate backups. Such users unwittingly offer themselves as prospective future customers for data recovery. This is another area in which the user experience of hard drives is unlike that for SSDs. The SSD you buy today determines whether a future data recovery is economically or technically viable. ...read the article


SSD Data Recovery Company Secures $18 million series C funding

Editor:- November 2, 2009 - Link_A_Media Devices has secured $18 million series C funding - enabling it to bring its products to market sooner.

Lightspeed Venture Partners, a new investor in the company, led the funding round. Other key investors are ITOCHU Technology Ventures, Keynote Ventures, SunAmerica Ventures and several strategic partners.

"I am very pleased with Link_A_Media's ability to attract new and previous investors to this round. The interest we generated from the investment community is a direct reflection of the huge opportunity for the company in the storage markets based on our technology leadership," said Dr. Hemant Thapar, CEO and chairman of Link_A_Media. "Over the past 2 years, we have begun deploying our leading technologies into custom SoC products for our customers to enable their next generation products. Strong customer interest in our technology is validating the imminent transitions in data recovery technology trends for peripheral storage devices, both HDDs and SSDs."


Fast Purge flash SSDs

Editor:- September 25, 2009 - StorageSearch.com today published a new directory of Fast Purge flash SSDs.

The need for fast and secure data erase - in which vital parts of a flash SSD or its data are destroyed in seconds - has always been a requirement in military projects.

Fast purge SSDs are the antithesis of ideal consumer / enterprise SSDs - because they are designed to defeat data recovery. The problem for military SSD designers is that as recovery techniques get better and raw computing power increases - the demands on the purge systems are increased.

New Book on Forensic Data Recovery
Editor:- June 4, 2009 Ontrack this week announced availability of the second 2nd edition of the American Bar Association book, "Electronic Evidence and Discovery: What Every Lawyer Should Know Now."

The authors, both have strong connections to Ontrack and more than 20 years combined experience in the legal technology industry.

Michele C.S. Lange serves as a director for the Legal Technologies business line for Kroll Ontrack. As one of the nation's most knowledgeable experts, Lange is frequently called upon by journalists to comment on cutting-edge law and technology developments, and she also routinely shares her expertise and knowledge as a guest speaker for legal associations, CLE programs and law school courses. Lange graduated from the University of Wisconsin – La Crosse with highest honors and the University of Minnesota Law School, cum laude.

Kristin M. Nimsger, president, Kroll Ontrack, leads the company's more than 30 offices of employees who work to produce products and services for legal, corporate and government entities through three product lines: Legal Technologies and Consulting, Data Recovery and Advanced Search Technologies. Prior to joining Kroll Ontrack, Nimsger practiced law in the areas of complex product liability litigation, and property and casualty insurance defense. Nimsger earned her J.D. cum laude from William Mitchell College of Law, St. Paul, Minnesota, and received her B.A. in English/Communications from the University of Minnesota, Duluth.

See also:- "book" - editor mentions, Storage People, Data Recovery



Data Recovery Enters Top 5 Storage Searches

Editor:- January 7, 2009 - Data Recovery (this page you're viewing now) entered the top 5 subjects viewed by StorageSearch.com readers in December 2008 for the 1st time in 10 years.

"Like any rescue service of last resort, Data Recovery is something which it's healthy to spend little or no time thinking about. But when something goes wrong with your operating data and backups - you are forced to become an instant expert" said editor, Zsolt Kerekes. "The icon used for Data Recovery on the mouse site since 1999 is still one of my favorites. You can see a larger version of the image here."

The list of top articles and subjects will be updated later today on the market research page.


Xytron Joins IPDRA

Editor:- November 10, 2008 - Xytron has joined the International Professional Data Recovery Association.

Founded in August 2008 by Disklabs, the IPDRA vets prospective members for Data Recovery experience and publishes a code of conduct for members.

In an industry where anybody can set up a web site to attract your broken hard disks / tapes / flash storage - IPDRA aims to be a major leap forward helping clients decide who they will send their critical or precious data to.


Seagate Services Renamed i365

Editor:- September 23, 2008 - Seagate today announced a comprehensive rebranding of its EVault, MetaLINCS, and Seagate Recovery Services companies into a single new brand - i365

i365, a Seagate Company, focuses on the unique needs and expectations of small, mid-size and enterprise companies. The "i" in the name represents information and "365" for commitment to be reliably available and accessible to customers. ...i365 profile, renamed storage companies


CBL Data Recovery Launches a Different Type of Data Recovery Service

MARKHAM, ON / ARMONK, NY - July 29, 2008 - CBL Data Recovery Technologies Inc. today announced a new service offering which shields computer users from the expense of data recovery when data loss disaster strikes unexpectedly.

The CBL Data Recovery Service Protection Plan provides 3 years of unlimited data recovery coverage of a hard drive for $99.99.

"It's not a matter of if data loss will happen; it's simply a matter of when," said CBL's President and CEO Bill Margeson. "The CBL DRSPP is a preemptive, affordable alternative to standard data recovery service fees which can exceed $1,000 when physical damage to a hard drive prevents access to files. For some computer users, such an unplanned expenditure is not financially feasible. The CBL Data Recovery Service Protection Plan shields them from the unexpected expense."

Eligibility? - Any make or model of new and existing internal or external hard drives are eligible for DRSPP coverage. The hard drive must be functional at the time of registration and accessible from a computer running a Windows operating system. The hard drive's serial number is captured during online registration so when a DRSPP customer incurs data loss, they simply ship the registered hard drive to CBL. CBL DRSPP coverage extends to data loss resulting from virtually every cause including user errors, mechanical or electrical failures, software malfunctions, viruses, and natural disasters.

The CBL Data Recovery Service Protection Plan offers 1 or 3 years of coverage for $49.99 and $99.99 respectively inclusive of parts, laboratory time and labor. Shipping and applicable taxes are extra. CBL DRSPP coverage commences 30 days after payment and registration. ...CBL Data Recovery profile, Data Recovery, Storage Services

editor's comments:- the Data Recovery market is a difficult one for vendors to operate in because no-one wants (or plans) to be a customer in this segment. It's only when disaster strikes that most customers investigate this subject.

You could argue that if users thought ahead they would spend their money on backups. But backups frequently go wrong - or can be affected by the same common mode failures which render the original data media unreadable (fire, flood, virus etc).

It will be interesting to see how successful the new business model is - and (if so) how long it will be before it gets copied.
.
SSD ad - click for more info
.
Data Recovery Companies
A+ Perfect Computers

Acodisc

Advanced Data Solutions

Adroit Data Recovery Centre

Agility Recovery Solutions

Aver Drivetronics

CBL Data Recovery Technologies

Corigelan

Data Clinic

Data Doctors Computer Services

Data Recovery People

DeepSpar Data Recovery Systems

DiskEng

Disklabs

DriveSavers

Eco Data Recovery

Flashback Data

GetData

Guidance Software

i365

Ibas

Intelligent Computer Solutions

IntelliRecovery Data Recovery

Iron Mountain

Kroll Ontrack

LWG Consulting

MediaRECOVER

Memofix

MjM Data Recovery UK

Myung

Professional Help Computer Services

Radix America

Renew Data

Rewave

SalvationDATA

SunGard

Tugboat Enterprises

Ultratec

UniRecovery

Vital Data Recovery

Xytron
.
Today's commodity MLC flash has raw wear-out in the 2,000 to 3,000 write cycle range.
SSD endurance - the forever war
.
"Is Lenin dead yet?" - he asked. He had been asking that very same question every Spring for over 90 years...
MLC Seniors live longer in my SSD care home
.
AoE (ATA-over-Ethernet) articles
architecture - SAN, NAS, DAS
archived storage news - 2000 to 2010
ASAPs (SSD)
backup software - articles
brands in the SSD market
cables for FC, SATA, SCSI
chips for storage interface
cloud storage
controllers for SSDs
data recovery
deduplication FAQs
disk duplicators - vendors and articles
disk to disk backup
editor's blog
endurance in flash SSDs
enterprise SSDs - new perspectives
events and conferences
expressCard SSDs
fastest SSDs
fibre-channel SSDs
flash memory
flash SSDs
firewire
flood damaged drives - recovery tips
glossary of storage
hard drives - articles
heresies - and disagreements about SSDs
history of SSDs
InfiniBand
integrity in flash SSDs
iSCSI SSDs
jargon (SSDs)
jukeboxes - optical
market research
military storage
NAS
news
notebook SSDs
ORGs - industry standards bodies
PATA SSDs
parallel SCSI SSDs
PCIe SSDs
people who shaped the storage market
petabyte SSD roadmap
price factors SSDs
RAID systems
RAM
RAM SSDs
record breaking storage
reliability articles and news
routers in the storage market
SAN
sanitizers - disks, tape
SAS articles and market
SAS SSDs
SATA
SATA SSDs
security in storage
software
SSD news
tape libraries
top SSD companies
USB SSDs
venture capital
VTLs (virtual tape library) news

storage search banner

STORAGEsearch is published by ACSL