ECI, headquartered in Des Moines, Iowa, has been a third-party
technical support provider since 1994, working with leading consumer electronics
manufacturers and software companies. In 2000, ECI expanded to include help desk
services for Internet Service Providers. ECIs primary technical support
center is located in Manning, a West Central Iowa community. The 20,000 square
foot facility was built in 2000 as a cooperative effort between ECI and the city
of Manning. The center, operating 24 hours/day with 125 seats, has
brought high-technology employment to the community. In addition to providing
end-user support, ECI develops CD/DVD writing software applications, including
tvCD Digital Slide Show creator and The Engine SDK.
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