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The big market impact of SSD dark matter

by Zsolt Kerekes, editor - September 11, 2012
Sometimes putting a name to something helps you deal with it.

Because even if you don't understand the underlying details a useful coping strategy is to place the word or phrase in your mental map of what's going on.

Later - if the new concept becomes a bigger part of what you need to know on a daily basis you can read up some more about it. But having a label gives you an initial hook to hang your thoughts on. You could say that's the typical life-cycle of most SSD jargon.

Have you been wondering about the viability of vendor business models in the enterprise SSD market lately?

My guess is that then even if you're comfortably familiar with the core user value propositions for SSDs and on passing terms with various key enterprise flash technologies - and even if you're already well versed in the arcanarie of the enterprise datacenter - then I think you'll agree with me that a lot of what's happening in enterprise SSD land still doesn't appear to make sense.

For example:-

How do all these market size projections add up?

And why are VCs cheerfully tossing nearly as much new money into the SSD pot as the whole pot was worth in revenue not that long ago?

I've written before about some of the more obvious reasons that enterprise SSD revenue is accelerating - which can be summed up as saying this.

There was a time when most apps didn't depend on SSDs. When users try out SSDs for the first time they're cautious at first - but if they get good results they know a whole bunch of other places they can also use SSDs in the future - and each time - as using SSDs gets more familiar - the next purchase is bigger and happens quicker. This transition phase from a "new" technology becoming mainstream is what creates a "growth bubble" for vendors.

Fair enough - but how big will the eventual SSD bubble be?

My long held view is that all the traditional ways of prediction can't help but understate the destination size of the SSD market.

That's because SSD is a disruptive market and doesn't only replace old ways of doing things - but will create new markets that didn't exist before and which couldn't have existed before SSDs reached a threshold level of awareness and affordability.

What are the new SSD empowered apps?

And who will be the biggest future users of enterprise SSDs?

That's a subject which I discuss a lot with vendors. It's fun guessing - and some of the guesses may be right. But just as it would have been impossible to predict with detail the effects of the microprocessor and the internet when those technologies started to become well known - it's probably impossible to predict with any level of precision what the SSD empowered super new markets of the future will be.

I call this market factor - "SSD Dark Matter"

Like cosmological dark matter - the SSD dark matter will be bigger in mass than anything which we can currently see or foresee.

I often say to enterprise SSD marketers - it's easy to create a list of the top 10 oems or user sites which already use SSDs - but no one's got more than a small fraction of the list of future SSD user heavyweights - because they don't exist yet - or if they do - they're in stealth mode.

They can see us - however - and if you're looking in today - then Hi!

The SSD Dark Matter Market is one of the reasons I urge all SSD companies to put more info about what they do on the visible web.

Be clearer explaining what you do.

Don't hide silly obvious stuff behind log-ins and NDAs.

And improve your online signposting. You're just one among hundreds of SSD companies - so to make it easier for the dark matter people to find you.

The new startups don't have the time or patience to follow your tangled old marketing communication threads.

They're not going to tramp around a tented booth fair to swap business cards and war stories about the good old days.

Today, tomorrow and the next unknowable 5 years are the good old days for them.

But here's the good part. And you can do something about it.

If the dark matter SSD people like your SSD technology and place it at the heart of their own launch platforms - they could make you seriously rich.

The SSD Dark Matter impact is why the SSD market will grow to be many times bigger than anyone with a sane spreadsheet could possibly expect.
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It looks like you're seriously interested in the SSD market.

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How will hard drives fare in an SSD world?
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SSD dark matter - what happened later?

In the months and years which followed the initial public airing of the SSD dark matter concept on StorageSearch.com (where it was the home page blog in September 2012) this issue of a new big segment in the enterprise SSD market which was outside the traditional market analysis boundaries was clarified in other contexts:- including SSD news stories, anecdotes, conversations with vendors and blogs. Here are some examples.
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"We estimate that by 2016 just under half of all enterprise storage capacity shipped will be through non-system OEM channels, which include shipments directly to hyperscale cloud data centers, ODMs, and specialized system integrators, presenting a clear opportunity for providers..."
Jeff Janukowicz, research director, SSDs and Enabling Technologies at IDC, quoted (April 2, 2013) in a press release by STEC
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Fusion-io positions ioScale for new SSD Dynasties
Editor:- January 16, 2013 - Fusion-io has released a new PCIe SSD called the ioScale (3.2TB on a single half length PCIe slot) which is aimed at technically savvy customers who have the potential to use thousands of cards in their installations in new dynasty enterprise SSD apps. Pricing is under $3,900 / TB and the minimum order quantity is 100 units.

Editor's comments:- When you first look at this product - you might be tempted to think - So what? - isn't it very similar in capability to other products which FIO (and others) have shipped already?

In one way you'd be right. The ioScale's hardware design is based on FIO's experience in making low cost PCIe SSDs for the workstation market - which is as close to consumer market price pressure as FIO gets at the present time.

But the ioScale is aimed at a special class of enterprise super users - whose apps and companies I call:- new dynasty and dark matter respectively.

Rick White CMO Fusion-io told me that when they did market research into the kinds of customers who were already using their SSDs they discovered the big enterprise SSD customers could be segmented into 2 groups which superficially had similar performance needs - but were very different in the ways in which they valued issues such as:-
  • compatibility with traditional software apps,
  • how they handle reliability,
  • how often they refresh and replace their infrastructure.
  • how they assess the cost / benefit of features within SSDs
The traditional enterprise customers have the profiles which everyone in the industry knows about and aims their products at - but the new type of enterprise customers have needs which are only starting to clarify - and for this latter type of customer - SSDs are a strategic business enabler - because they can convert efficiencies in raw computing technology into real competitive advantage.

Fusion-io is one of the few companies in the world which already has a set of these latter cloud / data factory economy customers who each have already got thousands of high performance PCIe SSDs - and who have the ability to scale up substantially if their requirements are met and the SSD enabled economy grows in the directions expected.

Rick told me that these customers do want scalable SSD performance, and low cost - but they don't need many of the bundled frills which are deemed to be necessary for traditional enterprise SSD customers

When legacy apps report faulty drives they change the drive or the rack. When uber new dynasty SSD users report faults - they route around them. Then when the time comes to upgrade the CPU and storage capacity per square foot of that region in the datacenter - the whole lot is forklifted out and replaced - faulty and unfaulty racks - makes no difference.

Also - in these apps - hot pluggable drives are a frill which is simply not worth paying for.

The dark matter SSD customers - at which the ioScale is aimed - also know much more about the technical limitations of their infrastructure - and have the technical expertise to change things to suit them better - if they think it's worthwhile. So - for example - the ability to dive into SSD APIs and change their apps code to get speedups or other new functionality - is something they will do - whereas traditional enterprise customers prefer all new hardware to work with pre-existing software in a tweak-free environmoent.

During my conversation with Rick White - I referred back to the ION software (which FIO launched in August 2012 - and which enables users to convert a standard server and a bunch of PCIe SSDs into a traditional SAN compatible rackmount SSD). My assessment of that product shared with readers at the time - was that if it satisfied the needs of a small number of super users - who could each buy maybe hundreds or thousands of such systems - that made it worthwhile for FIO to bundle the concept and launch it. I thought the analysis I had seen in other places - which compared it to traditional rack SSDs was completely missing the point.

Rick confirned my analysis was closer to the mark - and many times in our discussion we returned to the problems in the SSD market caused by faulty and incomplete market research and mistaken understandings of what the real issues in the market were.

My way of summarizing this is - that if you ask a bunch of people who go to a trade show - what do you think about SSDs? - you're going to get a different result to when you talk to people who are already deeply engaged in the SSD market, have already done a lot of SSD projects and who spend nearly all their waking hours thinking about what more can they do if they had even better SSDs?

It's not that the traditional market research gives you the wrong answers - it's more that - if you're not in the right place in the SSD market then you don't understand enough to pose the right questions - and you probably don't have access to the people who will ultimately decide the answers.

Fusion-io isn't the only SSD company who is getting value business insights by researching its strategic customers.

I reported last year that SanDisk had adapted its approach to enterprise customers by deciding to support competing hardware with its FlashSoft software. And there are many more examples I could mention if I had the time.
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